Case Study: Portland Hotel Society2021-11-30T10:04:07-07:00

Case Study

Portland Hotel Society


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Participatory approach to new strategy design


35% cost savings in identifying actionable, best-supported initiatives

Following significant changes to the organization’s top management, Vancouver’s Portland Hotel Society recognized that a highly participatory approach to strategic decisions was needed. By streamlining the engagement of 94 staff spread across multiple locations and many varied programs, Ethelo allowed the team of directors to unlock valuable insights needed for better results across 5 strategic areas.

Using Ethelo allowed the PHS to overcome limitations in engaging the organization’s staff in a collaborative, manageable and timely manner. This allowed us to identify a relevant and congruent strategic direction for the organization.

Eamon O’Laocha
Interim Executive Director
Portland Hotel Society