Case Study
VANCOUVER COASTAL HEALTH
PULSE CHECK
NEED
VCH wanted a quick but insightful method to measure the feelings staff had about seven hot-button issues. They needed to ensure high participation rates while minimizing the time needed to take part.
OUTCOME
VCH saw quickly and clearly which issues required the most attention, and were able to see the thoughts and ideas of their staff to inform possible resolutions.
Pulse checks are often carried out using suggestion boxes or one-dimensional survey tools. VCH wanted to continue accuracy and high participation, but also needed a more thorough level of analysis. Ethelo and VCH worked closely together to bring an engaging experience to participants in two consultation processes.