Case Study
Public Works and Government Services
STAFF ACTION PLAN
Need
Create a pragmatic and broadly supported action plan to address key challenges faced by each of four departments.
Outcome
Four highly optimized, cohesive departmental plans, increased communication and better informed staff
The Government of Canada conducts a government-wide Public Service Employee Survey (PSES) every 3 years, engaging staff throughout the public service in giving feedback on their workplace and job satisfaction. The data produced is extremely reliable and well segmented. However, it can take a long time for well-structured plans to be formulated to address issues that are identified
Ethelo showed to be far more powerful than crowdsourcing. The management team saw the pairing of the algorithm paired with the social media interface as being unique in the marketplace.