Case Study

Public Works and Government Services

STAFF ACTION PLAN

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Need
Create a pragmatic and broadly supported action plan to address key challenges faced by each of four departments.

Outcome

Four highly optimized, cohesive departmental plans, increased communication and better informed staff

The Government of Canada conducts a government-wide Public Service Employee Survey (PSES) every 3 years, engaging staff throughout the public service in giving feedback on their workplace and job satisfaction. The data produced is extremely reliable and well segmented. However, it can take a long time for well-structured plans to be formulated to address issues that are identified

Ethelo showed to be far more powerful than crowdsourcing. The management team saw the pairing of the algorithm paired with the social media interface as being unique in the marketplace.